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Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using KeyLabs' website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

KeyLabs provides web development, software development, and related digital services. Our services include but are not limited to:

  • Website design and development
  • Web application development
  • E-commerce solutions
  • Custom software development
  • UI/UX design
  • Maintenance and support

3. Project Engagement

All projects are subject to a separate agreement or proposal that outlines:

  • Project scope and deliverables
  • Timeline and milestones
  • Pricing and payment terms
  • Revision policies
  • Intellectual property rights

4. Payment Terms

Unless otherwise specified in your project agreement:

  • A deposit may be required before work begins
  • Payment schedules will be outlined in your project proposal
  • Late payments may result in project delays or suspension
  • All fees are non-refundable unless otherwise stated

5. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Respond to requests and provide feedback in a timely manner
  • Provide all necessary content, assets, and access credentials
  • Ensure you have rights to all content you provide
  • Make payments according to agreed terms

6. Intellectual Property

Upon full payment, you will own the final deliverables as specified in your project agreement. However:

  • We retain rights to use the work in our portfolio and marketing materials
  • Third-party components (fonts, libraries, plugins) are subject to their respective licenses
  • We retain ownership of our proprietary tools, frameworks, and methodologies

7. Confidentiality

We will treat all information you provide as confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services.

8. Limitation of Liability

To the maximum extent permitted by law, KeyLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.

9. Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be error-free or uninterrupted.

10. Termination

Either party may terminate a project agreement with written notice. Upon termination, you are responsible for payment of all work completed up to the termination date.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation or, if necessary, through appropriate legal channels.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at hello@keylabs.dev